Privacy Policy

Optimum Hormone Clinic clinic is committed to protecting the privacy of our users. This Privacy Policy outlines the types of data we collect, how we use that data, who we share it with, and the rights and choices available to our users.

Types of Data We Collect

When you interact with our website or use our services, we may collect personal data and other information from you. The types of data we collect include:

• Contact Data: We collect data such as your name, email address, and phone number when you provide it to us voluntarily. For example, when you sign up for our newsletter or submit an inquiry via our contact form.
• Technical Data: To optimize your browsing experience, we collect technical information transmitted by your device including your IP address, browser type, operating system, referral URLs, device type, and browsing actions. We collect this data using cookies and other tracking technologies.
• Usage Data: We collect data about your interactions with our services including which pages you have visited, content you have viewed, links clicked, files downloaded and your browsing habits.

We do not collect any health, medical or other sensitive personal data. The only personal data we require is necessary contact information you choose to provide to utilize our services.

How We Use Your Data

We use your data to provide, maintain, and improve our services. This includes uses such as:

• Responding to your inquiries: Using your contact data to respond to any inquiries you submit.
• Improving user experience: Analyzing usage data to optimize our website and services to better meet user needs.
• Marketing purposes: Advertising our services, providing promotional offers, and informing you about hormone-related content. We only send marketing communications with your consent or if allowed based on legitimate interest.
• Analytics: Creating anonymous aggregated analytics to improve our offerings.

We only process your data for the purposes outlined in this policy or purposes that we explain to you at the time of data collection.

Who We Share Your Data With

We do not sell or share your personal data with any third parties without your explicit consent with the following exceptions:

• Service partners: Trusted third party service partners who assist us in operating the clinic or our website, marketing our services, and optimizing the user experience. We only share the minimum data necessary for them to complete contracted services. Our partners are obligated to protecting data privacy on our behalf.
• Legal and regulatory entities: We may be required to provide data to government institutions, law enforcement, courts, or regulators. We carefully validate and respond only to valid legal requests and notify affected users when possible.

Your Rights and Choices

We aim to provide you control over how your data is collected and used. Your rights include:

• You can opt-out of non-essential data collection like analytics or marketing communications by contacting us.
• You can request to access, correct, update or delete any inaccurate or outdated personal data we have collected.
• You can object to processing of your personal data when it is inconsistent with the uses outlined in this policy.
• You can file a complaint about potential misuse of your personal data with our Data Protection Officer or your regional data protection authority.

To make privacy requests or opt-out of data practices, please contact us via email at ([email protected]) or by mail at Optimum Hormone Clinic Privacy Office.

Changes to this Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by updating the effective policy date at the top of this page, and in some cases, we may provide additional notice (such as sending you an email notification). We encourage you to review the policy to stay up to date on our latest practices.

This policy is effective as of January 1st, 2023.